Today's economic climate means that the automotive market is as competitive as ever. Where dealerships used to set themselves apart through pricing and vehicle selection alone, today's customer is looking for more. You are looking for an exceptional experience.
Exceptional experiences start with the very first conversation, whether a customer calls a Vaden Business Development Representative or speaks with an employee on the dealership lot. Each customer has unique needs and wants, and Vaden Automotive is committed to help you meet your goals. No car will be sold or repaired before a thoughtful conversation occurs.
To ensure that customers can have utmost confidence in our sales consultants and service advisors, we set high expectations. Throughout the dealership, we employ a group of professional, knowledgeable, and courteous representatives. The Vaden commitment to on-going product knowledge training guarantees that our team members can help you fully understand your options.
Whether you are purchasing a vehicle or repairing a transmission, we understand that transportation is an investment, and we are committed to helping you invest wisely. We have trained our team thoroughly; Vaden specialists are ready and eager to provide an exceptional experience!
Why? Because that's the Vaden Way.
Before ever starting their time at a dealership, all Vaden Sales Associates are required to attend an extensive week long training course. The trainings, which reoccur throughout the associates' time at Vaden, focus on transparent sales tactics, consumer engagement, and product knowledge. Vaden strongly believes in providing reoccurring training to maintain your trust in an industry that is constantly evolving. We are committed to meeting your needs today, tomorrow, and throughout the indefinite future.
Not only does Vaden Automotive provide internal training, but Vaden Sales Associates also attend Manufacturer's Certification Testing. This means you can be confident that the answers to your questions are accurate and specific to any vehicle you are considering.
Vaden also invests extensive training opportunities for all Finance Managers to ensure your Finance and Insurance needs are met to the highest standard. The result: optimum interest rates and unique insurance programs when purchasing a new or used vehicle for every customer. Vaden Finance Managers can not only walk you through standard options but also additional products including: extended service plans, gap insurance, and maintenance plans. This translates into customer savings on the long-term care and maintenance of any Vaden vehicle.